Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group in Raleigh, NC! This role offers a unique opportunity to be the first point of contact for our valued guests during evening hours. We're seeking a professional, energetic individual to create exceptional experiences while managing front desk operations. Enjoy competitive pay, flexible evening shifts (4 PM - 12 AM), and a supportive work environment. If you're passionate about hospitality and thrive in fast-paced settings, apply today to start your rewarding career journey with us!
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM)
- Provide exceptional customer service to guests and visitors
- Handle incoming calls and route communications appropriately
- Process check-ins/check-outs and manage reservation systems
- Maintain a clean, organized, and welcoming lobby environment
- Coordinate with security and maintenance teams as needed
- Assist with light administrative tasks (filing, data entry)
- Resolve guest inquiries with professionalism and efficiency
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or front desk experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems and Microsoft Office
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Availability for evening shifts, weekends, and holidays
- Basic knowledge of Raleigh area preferred