Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're urgently seeking a polished professional to manage our front desk operations during evening hours. This role is perfect for detail-oriented individuals who excel in customer service and thrive in fast-paced environments. Enjoy competitive compensation, flexible scheduling, and a supportive team culture. Apply today and become the welcoming face of our premier establishment!
Responsibilities
- Manage front desk operations including check-ins/check-outs and guest inquiries
- Handle multi-line phone system with exceptional professionalism
- Process reservations and maintain accurate booking records
- Coordinate with housekeeping and security teams
- Manage office supplies inventory and equipment maintenance
- Assist with billing inquiries and payment processing
- Maintain a clean, organized, and welcoming reception area
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Exceptional communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Professional appearance and positive attitude
- Basic knowledge of MS Office Suite
- Flexibility to work evenings and weekends
- High school diploma or equivalent required