Job Description
Join our award-winning team at Mountain View Hospitality Group as an Evening Receptionist and become the welcoming face of our premium resort in Colorado Springs! We're seeking a polished, customer-focused professional to manage our front desk operations during evening hours, ensuring exceptional guest experiences while maintaining operational excellence. This is your opportunity to thrive in a dynamic hospitality environment with competitive pay, flexible scheduling, and growth potential. If you're passionate about service excellence and thrive in fast-paced settings, apply today!
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/checkouts with precision and warmth
- Operate phone systems and manage reservation inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Address guest concerns promptly and professionally
- Prepare end-of-day reports and secure premises
Qualifications
- 1+ years of front desk or hospitality experience
- Exceptional communication and interpersonal skills
- Proficiency with PMS systems (e.g., Opera, ResVision)
- Ability to multitask in high-pressure situations
- Strong attention to detail and problem-solving abilities
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of Colorado Springs attractions
- Valid driver's license preferred