Job Description
Join our award-winning team as an Evening Receptionist at the heart of Tulsa's vibrant hospitality scene. We're seeking a polished professional to deliver exceptional guest experiences during our busiest evening hours. This role combines front-desk excellence with backend operations support in a dynamic, fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for career advancement within our growing organization.
Responsibilities
- Manage front desk operations during evening shifts (3 PM - 11 PM)
- Handle guest check-ins/checkouts with efficiency and warmth
- Coordinate room reservations and manage booking systems
- Respond to guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and security teams
- Prepare end-of-day reports and manage office supplies
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in reservation management software
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid driver's license with clean driving record
- Flexible availability including weekends and holidays
- Professional appearance and polished demeanor