Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group, where we provide all necessary equipment to ensure your success! This is a fantastic opportunity for a customer-focused professional to shine during our evening operations. Enjoy a supportive environment with modern tools and resources at your fingertips. If you're a natural problem-solver with a passion for exceptional guest experiences, we want to meet you!
What We Offer:
- Professional equipment provided (uniform, headset, tablet)
- Competitive hourly pay plus tips
- Free parking and meal benefits
- Opportunities for advancement
- Positive team culture
Responsibilities
- Manage front desk operations during evening hours (5 PM - 1 AM)
- Check guests in/out using our proprietary software
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Prepare end-of-day reports and secure premises
- Assist with event setup and special requests
Qualifications
- Previous front desk or customer service experience preferred
- Exceptional communication and multitasking abilities
- Proficiency with reservation systems (training provided)
- Ability to work independently during evening shifts
- Strong problem-solving and conflict resolution skills
- Professional appearance and demeanor
- Must be available weekends and holidays
- Basic computer literacy (MS Office suite)