Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group in Bakersfield! We're offering a competitive hourly rate plus a $1,500 sign-on bonus for qualified candidates who start before November 30th. This role is perfect for detail-oriented professionals who thrive in fast-paced environments and excel at creating exceptional first impressions. Enjoy a supportive work culture, comprehensive benefits, and opportunities for growth within our expanding hospitality network.
Responsibilities
- Manage front desk operations with professionalism during evening hours (4 PM - 12 AM)
- Greet and assist guests with check-in/check-out processes
- Handle multi-line phone systems and route calls to appropriate departments
- Coordinate room reservations and manage booking systems
- Address guest inquiries and resolve service issues promptly
- Perform light administrative duties including filing and data entry
- Maintain cleanliness and organization of reception area
- Collaborate with security and overnight staff for seamless operations
Qualifications
- Minimum 1 year experience in front desk or reception role
- Exceptional customer service and communication skills
- Proficiency with reservation systems (e.g., Opera, PMS)
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Basic knowledge of Microsoft Office Suite
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required