Job Description
Join our dynamic team as an Evening Receptionist at Apex Hospitality Group! This premium role offers the perfect opportunity to be the first point of contact for our esteemed guests during evening hours. We're seeking a polished professional to deliver exceptional service while maintaining a sophisticated front desk operation. Enjoy competitive compensation, flexible scheduling, and a supportive work environment in the heart of Raleigh's thriving hospitality scene.
Responsibilities
- Manage front desk operations during evening shifts with precision and professionalism
- Handle incoming calls, emails, and guest inquiries with exceptional communication skills
- Coordinate check-in/check-out procedures for guests using our proprietary software
- Oversee facility security protocols and manage after-hours access control
- Process reservations, payments, and maintain accurate guest records
- Collaborate with overnight staff to ensure seamless transition of operations
- Uphold brand standards through immaculate facility presentation
Qualifications
- Minimum 2 years of front desk or hospitality reception experience
- Proficiency with reservation systems (e.g., Opera, Delphi) and MS Office Suite
- Exceptional interpersonal skills with a warm, professional demeanor
- Ability to multitask in a fast-paced environment while maintaining composure
- Valid North Carolina driver's license and reliable transportation
- Availability to work flexible evening shifts including weekends and holidays
- Basic knowledge of emergency response procedures