Job Description
Join our dynamic team at City Hospitality Group and transform evenings and weekends into rewarding opportunities! We're seeking passionate individuals to deliver exceptional guest experiences during our busiest hours. This flexible role offers competitive pay, growth potential, and the chance to be part of New Orleans' vibrant hospitality scene. Perfect for students, parents, or anyone seeking work-life balance with a dynamic schedule.
Responsibilities
- Provide exceptional customer service during evening and weekend shifts (3 PM - 11 PM)
- Manage guest inquiries, reservations, and check-in/check-out processes
- Coordinate with cross-functional teams to ensure seamless operations
- Resolve guest concerns promptly and maintain high satisfaction standards
- Assist with inventory management and facility maintenance during off-peak hours
- Train and mentor new staff on service protocols and operational procedures
Qualifications
- Minimum 1 year customer service or hospitality experience
- Flexible availability for evenings and weekends (including holidays)
- Strong communication and problem-solving skills
- Ability to thrive in fast-paced, high-energy environments
- Basic proficiency with reservation and point-of-sale systems
- Valid driver's license with clean driving record (for occasional errands)
- Preferred: CPR certification or willingness to obtain