Job Description
Join our prestigious Philadelphia team as an Evening Receptionist and become the face of excellence! We're seeking a polished professional to manage front desk operations during evening hours, ensuring seamless guest experiences while maintaining a sophisticated atmosphere. This urgent opening offers competitive compensation and growth opportunities within a renowned hospitality leader.
Responsibilities
- Manage all incoming calls, emails, and guest inquiries with exceptional professionalism
- Coordinate check-in/check-out procedures for evening guests and residents
- Oversee security protocols and access control for building premises
- Maintain pristine reception area appearance and manage office supplies inventory
- Coordinate with overnight staff and security teams for operational continuity
- Process payments and manage financial transactions accurately
- Update guest records and reservation systems in real-time
Qualifications
- Minimum 1 year experience in front desk or reception role
- Exceptional communication and conflict resolution skills
- Proficiency with reservation systems (e.g., Opera, Cendyn)
- Ability to multitask in high-pressure environments
- Valid Pennsylvania driver's license preferred
- Flexible availability for evening/night shifts (3 PM - 11 PM)
- Professional demeanor with polished business attire
- Basic knowledge of Philadelphia area attractions and services