Job Description
Join our award-winning team as the Evening Receptionist at Premier Hospitality Group! As the first point of contact for our luxury downtown hotel, you'll create memorable experiences for guests while managing front desk operations during evening hours. We offer competitive pay, comprehensive benefits, and a supportive environment where your professionalism shines. If you're a detail-oriented people person ready to excel in a dynamic hospitality setting, apply today to start your rewarding career journey!
Responsibilities
- Manage check-in/check-out procedures for evening guests
- Handle reservations, phone inquiries, and guest requests
- Maintain accurate guest records and billing information
- Process payments and manage cash/credit transactions
- Coordinate with housekeeping and security teams
- Prepare nightly reports and manage office supplies
- Uphold exceptional service standards during peak evening hours
Qualifications
- High school diploma or equivalent required
- 1+ years front desk or customer service experience
- Proficiency in hotel management software (e.g., Opera)
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Strong attention to detail and organizational abilities
- Flexible evening/weekend availability