Job Description
Join our prestigious St. Petersburg team as an Evening Receptionist at St. Petersburg Executive Suites. We're seeking a polished professional to manage our high-traffic front desk during evening hours, ensuring exceptional client experiences while maintaining seamless operations. This role is perfect for detail-oriented individuals who thrive in dynamic environments and value work-life balance with evening shifts.
Our modern downtown facility offers a collaborative atmosphere where your contributions directly impact client satisfaction. Enjoy competitive compensation, comprehensive benefits, and opportunities for growth within our expanding hospitality portfolio.
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM), including greeting visitors, screening calls, and coordinating deliveries
- Handle client check-ins/check-outs using our proprietary reservation system with precision and professionalism
- Perform administrative duties including scheduling, data entry, and document management
- Maintain pristine reception area appearance and ensure all amenities are stocked and functional
- Coordinate with security team for after-hours access protocols and emergency procedures
- Act as primary point of contact for after-hours client inquiries and incident resolution
- Prepare nightly reports and handover documentation for day shift team
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 2 years receptionist or customer service experience in professional setting
- Proficiency with Microsoft Office Suite and reservation management software
- Exceptional verbal communication and conflict resolution skills
- Ability to multitask in high-pressure situations while maintaining composure
- Valid Florida driver's license and reliable transportation
- Flexibility to work evenings, weekends, and holidays as required
- Professional appearance and demeanor with strong attention to detail