Job Description
Join our dynamic healthcare team as an Evening Patient Care Coordinator and make a meaningful impact during high-traffic evening hours! We're seeking compassionate professionals to deliver exceptional patient experiences in our state-of-the-art urgent care facilities. This flexible evening position offers competitive pay, comprehensive training, and opportunities for career growth in one of Cleveland's leading healthcare networks.
Perfect for students, career-changers, or those seeking supplemental income, this role combines clinical support with administrative excellence. Enjoy a supportive work environment with modern facilities and a commitment to work-life balance through consistent evening schedules.
Responsibilities
- Manage patient intake, registration, and insurance verification during evening shifts
- Assist medical providers with clinical procedures and patient preparation
- Maintain accurate electronic health records and documentation
- Coordinate patient flow and triage non-emergency cases efficiently
- Prepare examination rooms and sterilize equipment between patients
- Handle patient inquiries via phone and in-person with empathy and professionalism
- Collaborate with cross-functional teams to ensure seamless evening operations
Qualifications
- High school diploma or equivalent; medical assistant certification preferred
- Minimum 1 year healthcare or customer service experience
- Strong organizational skills with attention to detail
- Ability to multitask in fast-paced evening environments
- Basic knowledge of medical terminology and HIPAA compliance
- Proficiency with electronic health record systems
- Valid CPR certification or willingness to obtain upon hire
- Flexible availability Monday-Sunday evenings (4 PM - 12 AM)