Job Description
Join our dynamic team at Urban Hospitality Group and transform your evenings and weekends into rewarding opportunities! We're seeking passionate Evening Part-Time Hospitality Associates to deliver exceptional guest experiences during our peak hours. Enjoy flexible scheduling, weekly pay, and a vibrant workplace culture that values your time and talents. Perfect for students, parents, and professionals seeking work-life balance. Training provided, no experience required—bring your positive attitude and let's create memorable moments together!
Responsibilities
- Provide exceptional customer service to guests during evening and weekend shifts
- Manage front desk operations including check-ins, check-outs, and reservations
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Maintain clean and welcoming common areas and guest facilities
- Collaborate with team members to ensure seamless service during peak hours
- Process payments and manage cash handling procedures accurately
- Assist with event setup and breakdown for weekend functions
Qualifications
- Must be available for evening (4 PM - 12 AM) and weekend shifts
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to multitask in a fast-paced environment
- Previous customer service experience preferred but not required
- Reliable transportation to the downtown Miami location
- Positive, energetic demeanor with a guest-first mindset
- Must pass background check and drug screening