Job Description
Join our dynamic team at Urban Hospitality Group as an Evening & Weekend Shift Coordinator! We're seeking energetic professionals to manage our premium hospitality operations during evening and weekend hours. This role offers flexible scheduling, competitive pay, and opportunities for advancement in Raleigh's thriving service industry. Enjoy a fast-paced environment where your organizational skills directly impact customer experiences.
Why join us? We prioritize work-life balance, offer comprehensive training, and provide a supportive team culture. Perfect for students, career changers, or those seeking supplemental income. Weekend shifts come with premium pay differentials!
Responsibilities
- Coordinate front-of-house operations during evening and weekend shifts
- Train and supervise part-time staff on service standards
- Resolve customer inquiries with professionalism and empathy
- Manage inventory and supply chain logistics for evening operations
- Implement safety protocols during peak service hours
- Process transactions and maintain financial accuracy
- Collaborate with day-shift managers for seamless operations
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years hospitality or customer service experience
- Availability for evenings (5 PM - 11 PM) and weekends
- Strong conflict resolution and multitasking abilities
- Basic POS system proficiency
- Valid NC driver's license (if handling deliveries)
- Food safety certification (or willingness to obtain)