Job Description
Join our dynamic team at Indianapolis Hospitality Group and become the face of our premium downtown venue! We're seeking enthusiastic Evening Part-Time Guest Services Specialists to deliver exceptional experiences during our peak evening hours. This flexible role offers competitive pay, a vibrant work environment, and opportunities for advancement. Perfect for students, career-changers, or anyone seeking a rewarding evening schedule in the heart of Indianapolis. Enjoy free parking, meal discounts, and a supportive team culture that values your growth.
Responsibilities
- Provide exceptional guest service and assistance during evening operations
- Manage check-in/check-out procedures and guest inquiries
- Operate POS systems and process cash/credit transactions
- Maintain immaculate venue cleanliness and safety standards
- Coordinate with security and event staff for seamless operations
- Resolve guest concerns promptly and professionally
- Assist with inventory management and restocking supplies
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 12 PM) weekends
- Basic math and cash handling proficiency
- Reliable transportation to downtown location
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- Must pass background check and drug screening