Job Description
Join our dynamic team at Coastal Hospitality Group as an Evening Part-Time Guest Services Associate! Enjoy flexible evening hours while delivering exceptional experiences to our valued guests at premier Virginia Beach locations. Perfect for students, night owls, or those seeking supplemental income with competitive pay and a vibrant work environment. No prior experience required – we provide comprehensive training!
Responsibilities
- Provide exceptional customer service to guests during evening hours
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve service issues promptly
- Monitor facility security and safety protocols
- Process payments and maintain accurate transaction records
- Coordinate with day staff for seamless operations
- Prepare evening reports and maintain guest satisfaction metrics
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 12 PM) weekends
- Basic computer proficiency with POS systems
- Attention to detail and problem-solving abilities
- Customer service experience preferred
- Valid driver's license (if transportation needed)
- Ability to stand for extended periods