Job Description
Join our award-winning team at Texas Hospitality Group as an Evening Part-Time Guest Experience Specialist! We're seeking dynamic individuals to deliver exceptional service during our peak evening hours. This flexible role offers competitive pay, growth opportunities, and a vibrant work environment in the heart of Austin. Perfect for students, professionals, or anyone seeking evening work-life balance. Enjoy free parking, employee discounts, and a supportive culture where your contributions make a real difference.
Why You'll Love Working With Us:
- Consistent evening shifts (4:00 PM - 10:00 PM)
- Competitive hourly wages + performance bonuses
- Comprehensive paid training
- Health benefits for part-time employees
- Opportunities for advancement
Responsibilities
- Deliver outstanding guest experiences through personalized service
- Manage evening check-in/check-out procedures efficiently
- Handle guest inquiries and resolve issues with empathy
- Coordinate with housekeeping and security teams
- Process payments and maintain accurate financial records
- Prepare daily evening reports and documentation
- Uphold brand standards and safety protocols
Qualifications
- Previous customer service or hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic computer literacy and POS system knowledge
- Strong problem-solving abilities
- Valid Texas driver's license (if applicable to role)
- High school diploma or equivalent required
- Positive, adaptable attitude in fast-paced settings