Job Description
Join our vibrant team at Austin Hospitality Group and be the heart of our guest experience! We're seeking enthusiastic Evening Part-Time Guest Experience Associates to create memorable moments for visitors during our busiest evening hours. This flexible role is perfect for students, professionals, or anyone seeking a rewarding part-time schedule in Austin's dynamic hospitality scene. Enjoy competitive pay, free parking, and a supportive environment where your contributions are valued.
Responsibilities
- Deliver exceptional guest service with warm, personalized interactions
- Manage check-in/check-out processes efficiently using our digital systems
- Handle guest inquiries and resolve concerns with professionalism
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and maintain accurate financial records
- Prepare and maintain the lobby area for evening guest arrivals
- Assist with event setup and breakdown for evening functions
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and tech-savviness
- Flexible evening availability (4 PM - 12 PM shifts)
- Valid Texas driver's license and reliable transportation
- Positive attitude and problem-solving mindset
- Ability to stand/walk for extended periods