Job Description
Are you seeking a lucrative opportunity to earn extra cash without sacrificing your daytime commitments? Ohio Local Solutions is currently accepting applications for Evening Part-Time Support Specialists in Columbus, OH. Join a dynamic team where your contributions matter, and enjoy the flexibility of evening shifts that fit your lifestyle.
As an evening support specialist, you will play a crucial role in maintaining our high standards of customer satisfaction. We value reliability, enthusiasm, and a strong work ethic. This is an excellent opportunity for students, retirees, or anyone looking to supplement their income with a stable, part-time position.
Why Join Us?
- Flexible Schedule: Choose your shifts to fit your life.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Professional Growth: Opportunities for advancement within the company.
- Modern Environment: Work in a clean, safe, and supportive office setting.
Responsibilities
- Manage high-volume customer inquiries via phone and email during evening peak hours.
- Resolve technical issues and provide accurate information to clients regarding products and services.
- Maintain detailed and accurate records of all customer interactions and transactions in our CRM system.
- Collaborate with the day-shift team to ensure seamless workflow and knowledge transfer.
- Assist in training new part-time staff members on company policies and procedures.
- Process returns, exchanges, and payments accurately and efficiently.
Qualifications
- High school diploma or GED equivalent required.
- Basic computer proficiency and keyboarding skills are essential.
- Strong communication and interpersonal abilities with a focus on empathy.
- Ability to work flexible evening shifts (e.g., 4:00 PM - 12:00 AM).
- Reliable internet connection and transportation are required.
- Previous customer service experience is a plus but not mandatory for enthusiastic candidates.