Job Description
Join our dynamic team at Urban Hospitality Group where we're seeking enthusiastic Evening Part-Time Customer Specialists to deliver exceptional experiences in our vibrant downtown location. This urgent hiring opportunity offers flexible evening shifts perfect for students, career changers, or those seeking supplemental income. Enjoy competitive pay, a supportive work environment, and potential for growth. If you're passionate about service and thrive in fast-paced settings, apply today!
Responsibilities
- Provide exceptional customer service during evening hours (5 PM - 11 PM)
- Handle inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer concerns with empathy and efficiency
- Maintain organized and visually appealing store environments
- Collaborate with team members to ensure seamless operations
- Assist with inventory management and restocking
Qualifications
- High school diploma or equivalent (college students encouraged)
- Minimum 6 months customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic proficiency with POS systems and Microsoft Office
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown LA location