Job Description
Join our dynamic team at Urban Nightshift Solutions, where we value flexibility and ambition! We're seeking enthusiastic Evening Part-Time Customer Specialists to support our growing client base in the heart of NYC. This role is perfect for students seeking a flexible schedule that complements your academic calendar. Enjoy competitive pay, a supportive work environment, and opportunities for skill development—all while gaining real-world experience in customer service and operations.
Why You'll Love Working With Us:
- Flexible evening shifts accommodating your class schedule
- Competitive hourly pay with performance incentives
- Comprehensive training and career growth opportunities
- Modern, inclusive workplace in downtown Manhattan
- Commuter benefits and student discounts
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person inquiries
- Process transactions and maintain accurate client records
- Collaborate with cross-functional teams to resolve service issues
- Assist with inventory management and operational tasks
- Contribute to a positive team environment during evening hours
- Adhere to company protocols and security procedures
Qualifications
- Currently enrolled in a college/university program (students encouraged)
- Strong communication and interpersonal skills
- Ability to work evenings and weekends (flexible scheduling)
- Basic proficiency with CRM and office software
- Detail-oriented with problem-solving abilities
- No prior experience required—training provided
- Must be authorized to work in the United States