Job Description
Join FlexHour Solutions and transform your evenings into rewarding opportunities! We're seeking dynamic Evening Part-Time Customer Specialists in Portland to deliver exceptional service while maintaining work-life balance. Enjoy weekly pay, flexible schedules (4-5 evenings/week), and a supportive remote-hybrid environment. Perfect for students, parents, or anyone seeking supplemental income with no weekend or holiday shifts. Training provided – no prior experience required!
Responsibilities
- Handle inbound customer inquiries via chat/email during evening hours (4 PM - 9 PM PST)
- Resolve billing/order issues with empathy and efficiency
- Update customer records in CRM system with 98% accuracy
- Collaborate with daytime team via digital handoff tools
- Meet weekly performance metrics (response time, resolution rate)
- Participate in monthly virtual team meetings
Qualifications
- High school diploma or equivalent (students welcome)
- Reliable evening availability (minimum 20 hrs/week)
- Strong written communication skills
- Proficient with basic tech tools (email, chat platforms)
- Ability to multitask in fast-paced digital environment
- No background check required
- Must have dedicated home workspace