Job Description
Join FlexiWork Solutions and enjoy the perfect work-life balance with our part-time customer service positions! We're seeking motivated individuals in Pennsylvania to deliver exceptional support while enjoying flexible scheduling and weekly paychecks. No nights or weekends required – set your own availability within our 9 AM-5 PM weekday framework. Our collaborative team environment offers comprehensive training and growth opportunities. Apply today to start earning weekly while maintaining control over your schedule!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet weekly performance metrics for quality and speed
- Collaborate with team members to improve service processes
- Participate in bi-weekly training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Reliable internet connection for remote work
- Available 20-30 hours weekly within 9 AM-5 PM weekdays
- Proficient with basic computer applications