Job Description
Join our vibrant team at CityConnect Solutions and enjoy the perfect work-life balance with flexible evening part-time schedules in Dallas! We're seeking energetic individuals to deliver exceptional customer experiences while accommodating your daytime commitments. As a Customer Specialist, you'll be the face of our innovative urban services platform, helping residents navigate city resources with ease. Competitive hourly rates, comprehensive training, and a supportive environment await. Perfect for students, parents, or anyone seeking evening flexibility. Apply today and transform your evenings into rewarding work!
Responsibilities
- Provide exceptional customer support via phone and in-person at our downtown Dallas hub
- Assist clients with service inquiries, account management, and digital navigation
- Maintain accurate documentation of interactions and service resolutions
- Collaborate with cross-functional teams to optimize service delivery
- Contribute to process improvements for evening service operations
- Uphold company standards for data security and confidentiality
- Participate in ongoing training to stay updated on city services
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Previous customer service or hospitality experience preferred
- Strong communication skills with empathy and patience
- Ability to work independently and manage multiple tasks
- Basic proficiency with digital tools and CRM systems
- Flexibility to work evenings (3 PM - 11 PM) weekends
- Valid photo ID and reliable transportation
- Positive attitude and problem-solving mindset