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Hospitality 🏢 Part Time ⭐️ Verified

Evening Part-Time Customer Service Specialist - Urgent Hiring

Atlanta Hospitality Group
Atlanta
Estimated Salary
USD 16 – USD 20
New
Live Update
29 September 2026
Deadline
29 Sep 2027

Job Description

Join Atlanta's premier hospitality team as an Evening Part-Time Customer Service Specialist! We're urgently seeking dynamic individuals to deliver exceptional guest experiences during peak evening hours. This flexible role offers competitive pay, a vibrant work culture, and immediate start opportunities.

As a key member of our guest relations team, you'll be the face of our establishment during evenings, ensuring every interaction exceeds expectations. Perfect for students, night owls, and career-changers seeking evening flexibility with growth potential.

Responsibilities

  • Deliver exceptional customer service through personalized interactions and problem resolution
  • Manage guest inquiries via phone, email, and in-person channels during evening shifts
  • Process reservations, payments, and transactions accurately using POS systems
  • Maintain immaculate facility standards during evening operations
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Address guest concerns promptly and escalate complex issues appropriately
  • Support inventory management and operational readiness for next-day operations

Qualifications

  • Must be available evenings (5 PM - 11 PM) with weekend flexibility
  • Minimum 6 months customer service or hospitality experience preferred
  • Proficiency with digital reservation systems and POS software
  • Exceptional communication and conflict resolution skills
  • Ability to multitask in fast-paced environments
  • High school diploma or equivalent required
  • Valid Georgia driver's license if transportation support needed

Required Skills

Customer Service POS Systems Conflict Resolution Hospitality Multitasking Communication

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