Job Description
Join our award-winning healthcare team in Wichita! We're urgently seeking Evening Part-Time Customer Service Specialists to deliver exceptional patient experiences during evening hours. This is your chance to make a meaningful impact while enjoying a flexible schedule in a supportive environment.
Why Work With Us? Competitive pay, free parking, comprehensive training, and opportunities for advancement. Perfect for students, parents, or anyone seeking a rewarding part-time role with purpose.
Responsibilities
- Handle incoming patient inquiries via phone and email with exceptional professionalism
- Coordinate appointment scheduling and verify insurance information
- Assist with patient check-in procedures and digital registration
- Collaborate with clinical teams to ensure seamless patient flow
- Maintain accurate electronic health records and documentation
- Resolve patient concerns with empathy and solution-oriented approaches
- Support administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or healthcare experience
- Proficiency with Microsoft Office and scheduling software
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced medical environments
- Flexibility to work evenings (3:00 PM - 11:00 PM) and weekends
- Basic medical terminology knowledge or willingness to learn