Job Description
Join our dynamic team with flexible evening hours! Wichita Community Services is urgently hiring part-time Customer Service Specialists for our Wichita, KS location. Enjoy a supportive environment with competitive pay, schedule flexibility, and opportunities for growth. Perfect for students, parents, or anyone seeking work-life balance.
Why Apply Today?
- Competitive hourly wages ($16-$22)
- Flexible evening shifts (3:00 PM - 11:00 PM)
- Comprehensive training provided
- Health benefits available for part-time employees
- Immediate start date available
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Maintain accurate customer records in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and satisfaction
- Adhere to company policies and compliance standards
- Identify upsell opportunities for existing services
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexible schedule availability (evenings & weekends)
- Basic computer proficiency with MS Office
- Positive attitude and customer-first mindset
- Background check and drug screen required