Job Description
Join our dynamic retail team as an Evening Part-Time Customer Service Specialist! Perfect for students, parents, and night owls seeking flexible schedules. Enjoy competitive pay, comprehensive training, and a vibrant workplace culture. Work 3-4 evenings per week (4:00 PM - 9:00 PM) plus weekend shifts with no holidays required. Advance your customer service skills while serving diverse communities in the Pittsburgh area.
Why CityLife? We prioritize work-life balance with consistent scheduling, employee discounts, and opportunities for advancement. Our supportive management team values your contributions and offers monthly recognition bonuses. Plus, free parking and convenient downtown location make your commute hassle-free.
Responsibilities
- Deliver exceptional in-person customer service with product knowledge and problem-solving skills
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Stock shelves and maintain visually appealing displays according to company standards
- Assist with inventory management and loss prevention procedures
- Collaborate with day-shift team during transition periods for seamless operations
- Respond to customer inquiries via phone and email during evening hours
- Contribute to a positive team environment through open communication
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- Previous customer service or retail experience preferred but not required
- Availability for evenings (4 PM - 9 PM) and weekends (8 AM - 6 PM)
- Strong communication skills with ability to multitask in fast-paced settings
- Basic computer proficiency and comfort with learning new technologies
- Reliable transportation and punctuality are essential
- Positive attitude and commitment to teamwork