Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist in Minneapolis! We're seeking motivated individuals to deliver exceptional service during evening and weekend shifts. This immediate hire opportunity offers competitive pay, flexible scheduling, and a supportive environment where your contributions make a real difference. Perfect for students, parents, or anyone seeking work-life balance with evening hours.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve service issues efficiently using our CRM system
- Process transactions and maintain accurate documentation
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to company protocols while maintaining a customer-first approach
- Support weekend operations during high-traffic periods
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong verbal and written communication skills
- Proficiency with basic office software (MS Office Suite)
- Ability to work independently and as part of a team
- Flexibility to work evenings (4 PM - 10 PM) and weekends
- Valid Minnesota driver's license (if required for field visits)