Job Description
Join our dynamic team at City Connect Solutions as an Evening Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional client experiences during our peak evening hours (3 PM - 11 PM). This is an immediate hire opportunity offering competitive pay, flexible scheduling, and a supportive work environment. Perfect for students, professionals, or anyone seeking supplemental income. Enjoy free parking, performance bonuses, and opportunities for advancement.
Responsibilities
- Provide outstanding customer support via phone, email, and in-person interactions
- Process transactions accurately using our POS system while maintaining security protocols
- Resolve client inquiries with empathy and efficiency, exceeding satisfaction targets
- Assist with inventory management and merchandising during evening shifts
- Collaborate with day team to ensure seamless service transitions
- Uphold brand standards through professional appearance and conduct
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Flexible availability Monday-Sunday (3 PM - 11 PM) including weekends
- 1+ years customer service or retail experience preferred
- Proficient with technology and quick learner of new systems
- Exceptional communication and problem-solving abilities
- Valid NC driver's license if transporting company materials
- Ability to stand/walk for extended periods and lift up to 25 lbs