Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist in Atlanta! We're seeking motivated individuals with no prior experience to deliver exceptional support to our clients. Enjoy a flexible schedule that fits your lifestyle while gaining valuable skills in a supportive environment. If you're a people person with strong communication skills and a positive attitude, we want you on our team. Apply today and start your career journey with us!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Follow established protocols for escalated issues
- Contribute to process improvement initiatives
- Complete required training modules
- Uphold company standards for professionalism and confidentiality
Qualifications
- No prior experience required – we provide comprehensive training
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to work independently and as part of a team
- Flexibility to work evenings (5 PM - 10 PM)
- Basic computer proficiency
- High school diploma or equivalent
- Positive attitude and willingness to learn