Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist at FlexiWork Solutions! We're seeking energetic individuals with exceptional communication skills to deliver outstanding customer experiences during evening hours. This flexible role offers competitive pay, a supportive work environment, and opportunities for growth. Perfect for students, parents, or anyone seeking work-life balance. No nights or weekends required!
Why FlexiWork Solutions? We prioritize employee well-being with consistent schedules, comprehensive training, and a culture that recognizes your hard work. Enjoy the flexibility to manage your personal commitments while building valuable career skills.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer concerns efficiently, ensuring satisfaction and loyalty
- Process transactions and maintain accurate customer records
- Collaborate with team members to maintain service excellence
- Adhere to company policies and compliance standards
- Contribute to continuous improvement of customer service processes
Qualifications
- High school diploma or equivalent; college coursework preferred
- 6+ months customer service experience in fast-paced environment
- Exceptional verbal and written communication skills
- Strong problem-solving abilities and emotional intelligence
- Proficiency with CRM software and MS Office Suite
- Ability to work independently with minimal supervision
- Reliable transportation to our Minneapolis location