Job Description
Boost your income with flexible evening shifts at FlexWork Solutions! We're seeking energetic Customer Service Specialists to join our dynamic team in Albuquerque. Perfect for students, parents, or anyone seeking supplemental income with schedule flexibility. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions are valued. No prior experience required – we provide all necessary tools for success!
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Process orders, resolve billing issues, and provide product information
- Maintain accurate customer records in CRM systems
- Collaborate with team members to resolve complex customer concerns
- Meet performance metrics for response time and satisfaction
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Reliable transportation to our downtown Albuquerque location
- Flexibility to work evenings (4 PM - 11 PM) and weekends
- Basic computer proficiency with Microsoft Office
- Positive attitude and commitment to customer excellence