Job Description
Join our dynamic team at Sacramento Community Services and make a meaningful impact through evening part-time work! We're seeking dedicated individuals to support our community-focused initiatives during flexible evening hours. This role offers the perfect opportunity to gain valuable experience while maintaining a healthy work-life balance. Enjoy competitive pay, a supportive environment, and the satisfaction of helping local residents thrive. Immediate openings available – apply today to start your rewarding evening career!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person during evening hours
- Assist community members with program registrations and resource navigation
- Maintain accurate records using our digital tracking system
- Collaborate with day-shift staff to ensure seamless service continuity
- Participate in evening community outreach events as scheduled
- Contribute to process improvement initiatives for evening operations
- Uphold organization standards for confidentiality and professionalism
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 6 months customer service or community support experience
- Exceptional verbal and written communication skills
- Strong problem-solving abilities with attention to detail
- Proficiency with basic office software (MS Office Suite)
- Flexible availability Monday-Sunday, 5:00 PM - 10:00 PM
- Valid California driver's license (for occasional community visits)
- Ability to work independently with minimal supervision