Job Description
Join our award-winning team as an Evening Part-Time Customer Service Specialist at Horizon Solutions Group! We're urgently hiring motivated individuals for flexible evening shifts in Tampa, FL. Enjoy competitive pay, a supportive work environment, and schedule flexibility to balance your lifestyle. Perfect for students, parents, or anyone seeking supplemental income with evening availability.
What We Offer:
- Immediate start date
- Comprehensive paid training
- Advancement opportunities
- Employee discounts
- Modern, collaborative workspace
Responsibilities
- Deliver exceptional customer support via phone, email, and chat during evening hours
- Resolve customer inquiries and technical issues efficiently
- Process transactions and maintain accurate documentation
- Collaborate with cross-functional teams to ensure seamless service
- Adhere to company policies and quality standards
- Contribute to continuous improvement initiatives
- Urgently respond to high-priority customer escalations
Qualifications
- High school diploma or equivalent (required)
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Proficiency with CRM software and MS Office
- Ability to work independently in evening shifts
- Problem-solving mindset with attention to detail
- Flexibility to adapt to changing priorities
- Basic technical troubleshooting abilities