Job Description
Join our dynamic team and enjoy the flexibility of evening shifts with same-day pay! QuickHire Staffing Solutions is seeking motivated Evening Customer Service Specialists in Sacramento to deliver exceptional client experiences while maintaining work-life balance. This role offers immediate start opportunities with no weekend commitments and weekly bonuses for top performers.
Responsibilities
- Handle inbound customer inquiries via phone and chat with professionalism
- Resolve billing and service issues with efficiency and empathy
- Update customer records accurately in our CRM system
- Meet daily performance metrics for call quality and resolution time
- Collaborate with team members to optimize service workflows
- Complete end-of-day reconciliation tasks for same-day payment processing
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Availability for 4-6 hour evening shifts (5 PM - 11 PM)
- Proficient in basic computer applications and CRM software
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Reliable transportation to downtown Sacramento location