Job Description
Join our dynamic team at Austin Retail Solutions as an Evening Part-Time Customer Service Specialist! We're urgently hiring motivated individuals with flexible schedules to deliver exceptional service during evening hours. Enjoy work-life balance with our accommodating evening shifts while supporting our vibrant Austin community. Perfect for students, parents, or anyone seeking a rewarding part-time career with growth opportunities.
What We Offer:
- Competitive hourly pay + performance bonuses
- Flexible evening shifts (4:00 PM - 10:00 PM)
- Free parking and public transport reimbursement
- Comprehensive training program
- Employee discounts on all products
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with empathy
- Maintain organized product displays and store cleanliness
- Collaborate with team members to achieve sales targets
- Assist with inventory management and stock replenishment
- Participate in evening team briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Evening availability (4:00 PM - 10:00 PM) essential
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in team settings
- Basic computer proficiency with POS systems
- Positive attitude and customer-focused mindset
- Must be 18+ years old