Job Description
Join our dynamic team and transform your evenings into rewarding work! FlexWork Solutions is seeking motivated Evening Part-Time Customer Service Representatives for immediate hire in Sacramento. Enjoy the perfect work-life balance with flexible evening schedules while delivering exceptional service to our growing client base.
What We Offer:
- Competitive hourly pay with performance incentives
- Comprehensive paid training
- Health and wellness benefits for part-time staff
- Clear advancement pathways
- Modern, collaborative work environment
Be part of a company that values flexibility, growth, and employee satisfaction. Apply today and start your journey with us!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and transactions accurately
- Maintain detailed customer interaction records
- Collaborate with team members to ensure seamless service
- Adhere to company policies and compliance standards
- Proactively identify opportunities for process improvement
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal and written communication skills
- Strong problem-solving abilities
- Proficiency with CRM software and Microsoft Office
- Ability to work independently and in team settings
- Reliable transportation to our Sacramento location
- Must be available for evening shifts (4 PM - 10 PM)