Job Description
Join our dynamic team and transform your evenings into extra income! MetroConnect Staffing Solutions is immediately hiring motivated Evening Part-Time Customer Service Representatives for our Los Angeles operations. Enjoy flexible evening shifts (4:00 PM - 9:00 PM) while earning competitive hourly pay and gaining valuable experience in a fast-paced environment. Perfect for students, gig workers, or anyone seeking supplemental income with no weekends required. Training provided, no experience necessary! Apply today and start earning tomorrow.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Process orders, resolve inquiries, and troubleshoot technical issues
- Update customer records and maintain accurate documentation
- Collaborate with team members to ensure seamless service delivery
- Meet/exceed performance metrics for response time and resolution
- Adhere to company protocols and data security standards
- Participate in ongoing training sessions to enhance skills
Qualifications
- High school diploma or equivalent (students welcome)
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office suite
- Reliable transportation to our LA office
- Positive attitude and customer-focused mindset
- Available 4-5 evenings per week (minimum 20 hours)
- No prior experience required – comprehensive training provided