Job Description
Join our vibrant team at City Hospitality Group in the heart of New Orleans! We're urgently seeking enthusiastic Evening Part-Time Customer Service Associates to deliver exceptional experiences to our guests. This flexible role offers competitive pay, dynamic work environment, and the opportunity to be part of New Orleans' thriving hospitality scene. Perfect for students, night owls, or anyone seeking evening hours with growth potential.
Responsibilities
- Provide outstanding customer service and support to guests during evening hours
- Manage reservations, check-ins, and address guest inquiries promptly
- Process payments and maintain accurate transaction records
- Collaborate with team members to ensure seamless operations
- Uphold cleanliness and safety standards in all guest areas
- Assist with event coordination and special requests
- Contribute to a positive, welcoming atmosphere for all visitors
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (typically 4 PM - 12 PM)
- Basic computer proficiency and POS system knowledge
- High school diploma or equivalent
- Valid Louisiana driver's license (if transportation required)
- Flexible availability including weekends
- Positive attitude and problem-solving mindset