Job Description
Join our dynamic team as an Evening Part-Time Customer Service Associate at Cleveland Retail Solutions! We're urgently hiring motivated individuals to deliver exceptional service during our peak evening hours. Enjoy a flexible schedule, competitive pay, and a supportive environment where your contributions matter. Perfect for students, parents, or anyone seeking supplemental income with weekday and weekend shifts available.
Responsibilities
- Provide exceptional customer service in-store and via phone during evening hours (4 PM - 10 PM)
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management, stocking, and store maintenance
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to ensure smooth store operations
- Maintain clean and organized sales floor and checkout areas
- Support visual merchandising and promotional displays
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Basic computer literacy and comfort with POS systems
- Flexible availability including evenings, weekends, and holidays
- Positive attitude and problem-solving mindset
- Reliable transportation to Gateway Plaza location