Job Description
Join our dynamic team at Fort Worth Hospitality Group as an Evening Part-Time Customer Service Associate! We're seeking energetic individuals to deliver exceptional guest experiences during our peak evening hours. This immediate hire opportunity offers flexible scheduling, competitive pay, and a vibrant work environment in the heart of Fort Worth. Perfect for students, professionals, or anyone seeking supplemental income with evenings-only availability.
Responsibilities
- Provide exceptional customer service to guests via phone, email, and in-person inquiries
- Manage reservation systems and process transactions accurately
- Assist with event setup and venue preparations during evening hours
- Collaborate with team members to ensure seamless operations
- Maintain cleanliness and organization of public areas
- Address guest concerns promptly and professionally
Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexible availability Monday-Sunday evenings (5 PM - 11 PM)
- Basic computer proficiency
- Positive attitude and problem-solving mindset