Job Description
Join our dynamic team as an Evening Part-Time Customer Service Associate! We're seeking friendly, reliable individuals to provide exceptional support during evening hours. Enjoy a flexible schedule that fits your lifestyle while making a meaningful impact in our community. Perfect for students, parents, or anyone seeking work-life balance! No weekends required. Training provided. Start your rewarding career path today!
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Process transactions and resolve service issues efficiently
- Maintain accurate customer records in our CRM system
- Collaborate with daytime team to ensure seamless service continuity
- Adhere to company protocols and security guidelines
- Contribute to a positive team environment during evening shifts
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong verbal communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic computer proficiency (MS Office, CRM systems)
- Flexibility to work evenings (typically 4 PM - 10 PM)
- Reliable transportation to our downtown Chicago location