Job Description
Join FlexPay Solutions and transform your evenings into opportunities! We're seeking dynamic Evening Part-Time Customer Service Associates to deliver exceptional experiences while enjoying our unique daily pay system. Work flexible evening and weekend shifts in Boston's vibrant Seaport District with competitive compensation and immediate payout. Perfect for students, side hustlers, or anyone seeking work-life balance. No experience required—full training provided!
Responsibilities
- Handle high-volume inbound/outbound customer inquiries via phone, chat, and email
- Resolve billing and account issues with empathy and efficiency
- Process transactions and update customer records in real-time
- Collaborate with remote teams using CRM platforms
- Maintain 95% customer satisfaction through personalized solutions
- Adhere to PCI compliance standards for payment processing
- Document interactions in our daily pay tracking system
Qualifications
- 18+ years old with reliable transportation
- High school diploma or equivalent
- Strong communication skills in English
- Comfortable with evening/weekend availability (4 PM - 12 AM)
- Basic computer proficiency (MS Office, CRM software)
- Ability to work in fast-paced environments
- Previous customer service experience preferred
- Passion for helping others and problem-solving