Job Description
Join FlexWork Solutions and transform your evenings into a rewarding income stream! We're seeking motivated individuals to join our dynamic customer service team in Austin, Texas. This flexible part-time role offers competitive pay, a supportive work environment, and opportunities for growth. Perfect for students, parents, or anyone looking to supplement their income while gaining valuable professional experience.
Why Choose Us?
- Competitive hourly wages with weekly pay
- Flexible evening shifts (5 PM - 10 PM)
- Comprehensive training provided
- Positive, team-oriented culture
- Free on-site parking
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve customer inquiries efficiently and professionally
- Process orders and maintain accurate transaction records
- Collaborate with team members to ensure seamless operations
- Meet daily performance metrics while maintaining quality
- Utilize CRM software to track interactions and resolve issues
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in a team setting
- Reliable transportation to Austin location
- Basic computer proficiency with MS Office suite
- Flexible availability for evening shifts (3-5 days/week)