Job Description
Join our dynamic team at Minneapolis Community Services and make a difference in your community! We're seeking enthusiastic Evening Part-Time Customer Service Associates to support our vital outreach programs. This flexible role offers competitive pay, a supportive work environment, and the opportunity to develop valuable skills while serving diverse populations. Perfect for students, parents, or anyone seeking a meaningful evening position with growth potential.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions during evening hours (4 PM - 10 PM)
- Assist clients with program inquiries, registration, and resource navigation
- Process transactions accurately using our digital systems
- Collaborate with team members to ensure seamless service delivery
- Maintain organized client records and documentation
- Participate in evening outreach events and community initiatives
- Contribute to a positive, inclusive workplace culture
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic proficiency with Microsoft Office Suite
- Reliable transportation and evening availability
- Empathy and cultural sensitivity in diverse settings
- Ability to handle confidential information with discretion