Job Description
Join our dynamic team as an Evening Part-Time Customer Service Associate in Wichita, KS! We're seeking energetic individuals to deliver exceptional support during weekday evenings and weekend shifts. This immediate hire opportunity offers flexible hours for students, parents, or anyone seeking supplemental income. Enjoy competitive pay, a supportive environment, and the chance to make a real impact in our community.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve billing issues efficiently
- Assist with product information and service navigation
- Document interactions accurately in customer relationship systems
- Collaborate with day-shift teams for seamless service continuity
- Uphold company standards for service excellence
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong verbal communication and problem-solving skills
- Availability for weekday evenings (4-11 PM) and weekends
- Basic computer proficiency with CRM software
- Ability to multitask in fast-paced environments
- Positive attitude and team-oriented mindset