Job Description
Join our dynamic team as an Evening Part-Time Customer Service Associate! We're urgently hiring energetic individuals to provide exceptional service during evening and weekend shifts in Detroit. This flexible role offers competitive pay and the opportunity to grow with a leading retail organization. If you thrive in fast-paced environments and value customer satisfaction, we want you on our team!
Responsibilities
- Deliver outstanding customer service across multiple channels including in-store, phone, and chat
- Process transactions accurately using POS systems and handle cash operations
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and escalations with professionalism
- Collaborate with team members to maintain store cleanliness and organization
- Support promotional campaigns and seasonal events during peak hours
- Adhere to all safety protocols and company policies
Qualifications
- High school diploma or equivalent required
- Previous retail or customer service experience preferred
- Availability for flexible evening/weekend shifts (4:00 PM - 10:00 PM)
- Strong communication and problem-solving skills
- Basic math proficiency for cash handling
- Ability to stand for extended periods and lift up to 30 lbs
- Reliable transportation to Detroit location