Job Description
We are looking for a dedicated Evening Part-Time Customer Service Associate to join our team in Indianapolis, Indiana. If you are a people-person who thrives in a fast-paced environment and values a flexible schedule, this is the perfect opportunity for you.
At Nexus Retail Group, we pride ourselves on delivering exceptional service to our clients. As an evening associate, you will play a crucial role in ensuring our customers receive top-tier support during our peak hours.
Benefits of Joining Our Team
- Flexible Schedule: Evening shifts (4:00 PM - 9:00 PM) allowing you to enjoy your mornings and afternoons.
- Competitive Pay: Earn between $17.00 and $22.00 per hour.
- Health & Wellness: Comprehensive medical, dental, and vision insurance options.
- Professional Development: Ongoing training programs to help you grow your career.
Don't miss this chance to advance your career with a company that values its employees. Apply today!
Responsibilities
- Handle a high volume of customer inquiries via phone, email, and chat during evening shifts.
- Resolve customer complaints and issues efficiently while maintaining a positive demeanor.
- Process orders, returns, and exchanges accurately using our POS system.
- Update customer accounts with relevant information and transaction history.
- Collaborate with team leads to ensure operational efficiency and customer satisfaction.
- Assist with inventory management and stock replenishment as needed.
Qualifications
- High school diploma or GED required.
- Previous customer service experience preferred but not mandatory.
- Strong verbal communication and interpersonal skills.
- Ability to work evenings, weekends, and holidays as required.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- Reliable transportation and punctuality are essential.