Job Description
Join our dynamic team at Peak Support Solutions! We're urgently hiring enthusiastic Evening Part-Time Customer Service Agents to deliver exceptional experiences to our clients. This flexible role offers the perfect opportunity for students, parents, or anyone seeking a rewarding evening schedule. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions make a real impact. Apply now to become part of our growing Tucson team!
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Resolve technical issues and product concerns efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and resolution
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently in a fast-paced environment
- Reliable transportation to our Tucson location
- Availability for evening shifts (4:00 PM - 10:00 PM)
- Basic computer proficiency